Smith Research, Inc. is committed to the protection and safeguarding of personal data collected from persons who are (a) consumers, (b) patients relating to health information and (c) business individuals or entities relating to business information.
Your privacy is important to us. Smith Research, Inc. respects the privacy of respondents and individuals who respond to electronic information requests. When you register to become a market research participant with Smith Research Inc., your contact information and other demographic information is added to our database of potential market research participants so that we can contact you when a market research study is being conducted for which you may qualify. To protect the identity and confidentiality of participants in our database, Smith Research Inc. does not resell or redistribute information linked with your personal identification to anyone outside of our company without your expressed permission.
Information We Collect
The information we collect may change from time to time based on the requirements of the research project. Here are some examples of information we will collect in order to determine if you may qualify for a research project:
- Contact info such as name, email address, mailing address, and phone numbers.
- Business-related information to determine if your business meets the criteria of our research project, such as number of employees, annual sales, and number of locations.
- Demographic information such as age, gender, political affiliation, and other background information. We are often seeking a representative mix of your geographic area or purchasing segment and will limit our search to a specific number of individuals who meet such demographics.
The minimum information required to be a member of our database is first name, last name, date of birth, and phone number. Additional information will help us produce a closer match prior to contacting you for qualification, but is not necessary for you to be registered.
Information collected is typically retained for a period of 10 years from the date of your last participation, but can vary based on obligations within our research projects. Our websites and application housing personal information we collect use industry standard encryption. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place industry standard physical, electronic, and managerial procedures to help safeguard the information we collect.
Our website may use a technology called a “cookie”. A cookie is a piece of information that our webserver sends to your computer when you access a website. Then, when you visit our site again, our server will detect whether you have one of our cookies on your computer. Cookies help provide additional functionality to the site and help us analyze site usage more accurately.
Our sites are not intended for, or designed to attract, individuals under the age of 18. We do not collect personally identifiable information from any person we actually know is an individual under the age of 18 without explicit parental or guardian consent.
Our sites do not accept any electronic payments for any services rendered.
The information Smith Research, Inc. collects on our website is used to place you in marketing research projects on behalf of our clients. The information we collect is used to help our clients develop, deliver, and improve their products and services based on your input.
Smith Research, Inc. will not sell, distribute, or otherwise release personally identifiable information it collects to a third party. Although certain information is shared with our clients, Smith Research will never release full contact information without expressed permission from participants invited to join research projects. Notwithstanding the foregoing, if it becomes necessary by law or legal process for Smith Research to disclose your personal information, we may do so upon determination that such disclosure is legally necessary. In addition, in the event of Smith Research’s reorganization, merger, or sale, we may transfer any and all personal information to the relevant third party.
From time to time, we may send you notices. We may also send you announcements of the latest news, products, and availability of upcoming research projects.
Participation is voluntary and constitutes an independent contractor relationship, not an employment relationship.
If you would like to unsubscribe from our database and/or no longer wish to receive calls or emails about upcoming focus groups, please click unsubscribe.
You may also contact us by U.S. Mail at:
Smith Research, Inc.
710 Estate Drive
Deerfield, IL 60015
If you would like to update your information on file, please click here. Entering your contact information and the data you wish to update will allow us to make necessary updates/corrections.
We reserve the right to change our policy at any time by providing updated information on this page. This policy was last modified on May 24, 2018.